Friday, 26 September 2014

Other Features To Look In An Answering Machine

There are other features to look in an answering machine that varies depending on the model & the manufacturer. You need to decide which are the other features available before you purchase? Auto disconnect known as extension disconnection or automatic interrupt is a common feature that automatically stops & resets the unit when you pick-up the phone to answer the call. Without this type of feature, you need to wait until it is finished to begin your conversation. There are different varieties of auto-disconnect. Most of the units will stop & reset only when the outgoing messages are playing. The device will keep recording the conversation if the volume on the device is very high and you are apt to get the feedback. Some of the devices will not work with any extensions. Salespeople will not know whether the device in the shop have different features. Always look for this feature when shopping for the device. You can use this device at home or office.

What is a Beeper less remote?

Beeper less remote is a hold-over when the touch tone services were less popular. All the remote controlled devices were packed using a pocket-sized beeper that emitted a tone held to the handset. The tone would activate the device remote features. With touch tone service, the phone becomes a remote control which is known as Beeper less remote. This includes recording all outgoing messages, skipping all the unwanted messages, rewinding the messages, repeating the important messages & resetting the device. Always look into these whenever you shop for these types of devices.

Thursday, 25 September 2014

Reasons Why PBX Is Becoming VOIP PBX

Traditional phone system referred as TDM or PBX, have come a long way. Industry experts say 2 growing trends are the main elimination of transformation of IP communication to be application oriented. If you are in a business and still using analog phone with a dial tone, you are far from being alone. These days many of them use a hybrid model, PBX that incorporates both VoIP and analog endpoints to reduce cost. Cloud private branch exchange like ShoreTel Sky supports hybrid model along with analog terminal adapter.

What are the benefits of VoIP v/s traditional PBX?

There are some benefits of using VOIP PBX via traditional PBX. The software application driven features of VoIP is one of the biggest advantages over TDM. Just by using analog system, the user cannot benefit from features like call blast and simultaneous ringing. IP Phone can be programmed to ring on the cellular phone when the external call is received but route the voicemail for other calls. Another feature is receiving the voicemail transcribed in a text message or in the form of an email. Users can video chat in VoIP on a video phone without the need of complex system. Voice can also be integrated with other business application. For instance, the salesperson connects the phone to CRM (customer relationship management) & can access the notes from previous conversation when talking to the customer. VoIP is getting more application based. Think about VoIP as application instead of a piece of equipment. These are the main benefits of VoIP when compared to traditional PBX.

Wednesday, 24 September 2014

Find The Right Business Phone System For Your Office Needs

If your office has decided is time to evaluate business phone system it is time for you to figure out how to compare the service providers. Good news is that there are different ranges of options to choose from. The bad news is that it could be difficult through the smoke of recommendations, ads and other promotions. After all, your business is very unique and the things you need from the office phone system might differ from the colleague who uses the system for his large company. Whether you run a small office or you need employees to work from home who like remote capabilities when you travel, there is a solution for all your needs. Key here is the customization and there are some questions you need to ask yourself when you are comparing the service against other service providers.

What questions you need to ask when evaluating office phone system?

There are some questions you need to ask when evaluating the business phone systems. Can the service scale with the business? Ideally, you want to select a provider that grows as you grow. You should be able to remove or add extensions, remove or add features or outfit a satellite that syncs with the current system effortlessly. What is the up-front cost? With any new technology, you can expect to spend some amount of money to set up the infrastructure. With VoIP office phone system, you will need a series of router, IP phones and also good internet connection to ensure you get clear calls. Other questions to evaluate are what is the hidden cost? How easy are they to use and what value you get?